Jessica -
This product is fantastic and really does what it says it does!! I have noticed significant improvement of wrinkles with regular use of these pads. The customer service is SECOND TO NONE !!! I recently have returned from a trip to the UK and 3 days before i left i realised i needed a new decollette pad. I ordered straight away but with the next day being easter saturday i knew there was little chance of my order getting here in time for my trip. After a few desperate phone calls ,Sally actually arranged for me to go and pick up a pad from a colleague of hers only 20 mins from where i live. This type of care is exceptional and in my experience rare. So thank you sally !! – and keep up the good work